Shipping Policy at Mubarakdeals.com: Your Guide to Hassle-Free Deliveries
Welcome to Mubarakdeals.com, your trusted online source for Islamic products and modest fashion. We’re delighted to serve you and provide you with a seamless shopping experience. To ensure your complete satisfaction, we’ve outlined our Shipping Policy below.
Domestic Shipping Policy:
At present, we exclusively operate within India. However, we’re excited to announce that international shipments are in the pipeline, and we’ll soon be going global. While most of our products enjoy complimentary shipping, some items may have associated shipping charges. Any applicable charges will be clearly displayed before you make your purchase. We ship to most pin codes across India, so please provide your complete postal address with the pin code to ensure a smooth delivery process. Please also ensure that someone is available to receive the package during regular daytime working hours, as courier deliveries are typically made during these times.
Shipment Processing Time:
All orders are processed promptly within 1-2 business days from the time you place your order. Please note that orders are not shipped or delivered on weekends or holidays.
When estimating your Estimated Delivery Date, we consider the following factors:
1. Order Processing: The time required to prepare your order for shipping, typically taking 1-2 days. Some orders may even ship within a few hours (as soon as 4 hours), while others may take up to 5 days.
2. Transit Time: The duration it takes for your order to leave our distribution center and reach your local delivery carrier.
Should we experience a high volume of orders, there may be slight delays in shipments, so kindly allow for additional transit days. In cases of significant shipment delays, we’ll promptly contact you via email or telephone.
Please note that shipping costs are not included in all product prices. We charge nominal and industry-standard shipping fees.
Shipment Confirmation & Order Tracking:
Upon shipping your order, you’ll receive a Shipment Confirmation email containing your tracking number(s). Your tracking number(s) will be activated within 24 hours. If you don’t find this email in your inbox, please check your spam folder to locate it.
Address Changes and Delivery Status:
You can request changes to your shipping address before your purchase is shipped. To monitor the status of your shipment, log into your account on our website. Once a purchase is shipped, we cannot accept any address changes.
Delivery Times and Unforeseen Delays:
Upon your purchase, we’ll inform you of the estimated time it will take for your order to reach its destination. However, unforeseen delays may occur. Please understand that Mubarakdeals.com is not liable for any losses incurred due to such delays.
While we make every effort to process your purchases promptly, Mubarakdeals.com is not responsible for any compensation related to delays.
Shipping Restrictions:
• Orders are shipped on business days, which include Monday to Friday.
• All expedited orders require a physical street address.
• We are unable to ship orders to P.O. Boxes.
• Certain shipping methods may not be available for all shipping addresses or specific items.
Customs, Duties, and Taxes:
Mubarakdeals.com is not responsible for any customs duties or taxes applied to your order. Any fees incurred during or after shipping are the customer’s responsibility (e.g., tariffs, taxes, etc.).
Please note that some cities in Maharashtra may impose an OCTRAI charge. This fee is not paid by us or our sellers and must be settled with the courier companies or other lawful authorities making the demand. We are not liable for claims arising from OCTRAI nonpayment.
As a marketplace, we do not engage in the trade of goods, and therefore, we are not liable for any VAT/CST taxes.
Damages:
Products ordered from Mubarakdeals.com are transit insured. In the event that products are damaged or lost during shipping, please contact the shipment carrier to file a claim. We kindly request that you retain all packaging materials and damaged goods for the claims process.
For support contact on:
• WhatsApp Support: +91-9885530006
• Email: info@mubarakdeals.com